Website project terms
Parties and authority. This agreement is between Hullinger Digital (Provider) and the person or business identified as the customer in the saved project order (Customer). The person signing confirms that the information supplied is accurate and that they have authority to bind the Customer.
Electronic agreement and copy. The Customer agrees to conduct this transaction electronically. Typing the signer's legal name, checking the required boxes, and continuing to checkout constitutes the Customer's electronic signature. The accepted version, signer, timestamp, scope, prices, and terms are stored with the Customer's project order, and a retainable copy is emailed after checkout. A paper copy may be requested without charge by emailing hello@hullingerdigital.com.
Project scope. The project is limited to the package, pages, add-ons, content choices, notes, payment arrangement, and care-plan selection in the saved Builder summary. Descriptions and starting prices identify the included direction; they do not include work that is not selected or expressly listed.
Changes and additional work. Extra pages, revisions beyond the included review process, changed direction after approval, custom development, integrations, copywriting, logo work, photography, data entry, migration, or third-party setup outside the saved scope requires written approval and may change the price and schedule. Hullinger Digital will not add a charge without Customer approval.
Customer responsibilities. The Customer will provide accurate business information, lawful content, files, account access, feedback, and approvals reasonably needed to complete the project. The Customer is responsible for reviewing names, prices, claims, contact information, policies, accessibility needs, regulated-industry statements, and other business content before launch.
Content supplied later. Items marked for later remain on the secure project checklist and do not prevent checkout. The production schedule may pause until required items are received. Hullinger Digital is not responsible for delay caused by missing content, access, feedback, approvals, or third-party action.
Schedule and communication. Any delivery date is an estimate unless a separate signed writing states that it is guaranteed. The Customer will provide consolidated feedback and approvals within a reasonable time. A prolonged customer delay may require rescheduling, reactivation, or a revised estimate before work resumes.
Payments. The saved checkout summary controls the project total, amount due now, remaining balance, installments, and selected payment method. Deposit balances and milestone amounts become due when the corresponding invoice is released under the saved schedule. Work may pause while an amount is overdue or a bank payment is pending or returned.
Cancellations and refunds. The Customer may cancel in writing. Amounts already earned for completed work, reserved production time, approved third-party purchases, and nonrecoverable processing costs are not refundable. Any unearned prepaid amount will be handled according to completed work and applicable law. A cancellation does not transfer unfinished work or Provider materials unless Hullinger Digital agrees in writing.
Customer materials. The Customer retains ownership of logos, trademarks, photographs, writing, data, and other material the Customer supplies. The Customer grants Hullinger Digital a limited license to copy, edit, display, and use those materials only as reasonably necessary to perform, test, host, maintain, and demonstrate the project as permitted by this agreement.
Customer content warranty. The Customer represents that it owns or has permission to use every supplied name, mark, image, video, text, data set, testimonial, policy, and other material. The Customer is responsible for claims arising from supplied material or business instructions, except to the extent caused by Hullinger Digital's unauthorized use.
Ownership after final payment. After Hullinger Digital receives all amounts due, the Customer owns the final Customer-specific website copy, original graphics, and final visual design created exclusively for the project, excluding Provider Materials and Third-Party Materials defined below. Until final payment, all deliverables remain licensed only for project review and may not be published, transferred, resold, or reused without written permission.
Provider Materials. Hullinger Digital retains ownership of its pre-existing and reusable source code, frameworks, templates, components, libraries, design systems, utilities, automation methods, development processes, know-how, and improvements that are not unique Customer content. After final payment, Hullinger Digital grants the Customer a perpetual, worldwide, non-exclusive license to use Provider Materials only as incorporated into the delivered website for the Customer's business. Standalone source-code ownership, resale, sublicensing, or extraction of reusable Provider Materials is not included unless separately agreed in writing.
Third-Party Materials. Fonts, stock media, open-source software, plugins, platforms, hosting, domains, payment services, APIs, analytics, and other third-party products remain owned and governed by their providers' licenses and terms. The Customer is responsible for ongoing third-party charges disclosed for its accounts. Hullinger Digital cannot transfer rights a third party does not permit it to transfer.
Domains, hosting, and accounts. Customer-purchased domain names and Customer-controlled service accounts remain the Customer's property. When Hullinger Digital purchases or administers an item for the Customer, control will be transferred or access provided after all related charges are paid, subject to the provider's rules. Hosting, maintenance, email, software subscriptions, and care services are separate from ownership of the finished design unless expressly included.
Review, acceptance, and launch. The Customer will review the project before launch and report material errors. Approval, publication, use of the website, or failure to report a material scope defect within ten business days after final review constitutes acceptance, except for hidden defects that could not reasonably be found during review.
Limited correction warranty. For thirty days after launch, Hullinger Digital will correct reproducible defects that cause the delivered website to materially fail to match the approved scope. This does not cover new requests, Customer or third-party changes, unsupported devices or browsers, third-party outages or updates, security incidents outside Hullinger Digital's reasonable control, or problems caused by inaccurate Customer material.
Care, maintenance, and security. Ongoing updates, backups, monitoring, accessibility review, content changes, software maintenance, legal-policy updates, and security response are included only when stated in the selected care plan or a separate written scope. No website can be guaranteed uninterrupted, error-free, immune from attack, or permanently compatible with every third-party service.
Portfolio use. Unless the Customer requests confidentiality in writing before launch, Hullinger Digital may identify the Customer and display public portions of the completed project in its portfolio, proposals, awards, case studies, and marketing. Hullinger Digital will not publish nonpublic Customer data, credentials, or confidential internal information.
Confidentiality and data. Each party will use reasonable care with nonpublic information received for the project and will use it only to perform or receive the services. The Customer will not send regulated, highly sensitive, or unnecessary personal information through project forms or uploads unless Hullinger Digital has expressly approved an appropriate secure workflow.
No legal or regulatory advice. Hullinger Digital provides design, development, and related business technology services, not legal, tax, accounting, medical, accessibility-certification, or regulatory advice. The Customer is responsible for obtaining professional review of privacy notices, terms, accessibility obligations, industry disclosures, taxes, and legal compliance applicable to its business.
Limitation of liability. To the maximum extent permitted by law, neither party is liable to the other for indirect, incidental, special, exemplary, or consequential damages, lost profits, or lost data arising from the project. Hullinger Digital's total liability arising from this project will not exceed the amount the Customer paid Hullinger Digital for the specific project or service giving rise to the claim. This limitation does not apply where liability cannot lawfully be limited.
Governing law and disputes. Missouri law governs this agreement without regard to conflict-of-law rules. Before filing a claim, the parties will make a good-faith effort to resolve the dispute directly. If it cannot be resolved, any court proceeding will be brought in a court with jurisdiction where Hullinger Digital principally operates, unless applicable law requires another venue.
Entire agreement and order of control. The saved Builder summary, accepted agreement sections, approved written changes, and Stripe checkout record form the complete agreement for the purchased project. A specific approved change controls over an inconsistent general term. If one provision is unenforceable, the remaining provisions continue. A waiver must be in writing and applies only to the specific instance waived.